Adding 2N LiftGate to the Elevator Center

This FAQ describes how to add the 2N LiftGate to the 2N Elevator Center. First, you will need to find the Serial Number of the device. This can be found in the unit itself or at the web interface. Second, you will need to find the Security Code at the web interface. To add the device to your Elevator Center account, log in to your account and click Devices and then Add device, as you can see on this picture: Then you will be asked for Serial Number and Security Code: From here you can manage your device remotely or update device

Factory reset on 2N LiftGate

1) With a RESET button on motherboard The RESET button located on the 2N Liftgate motherboard is used for factory default reset or restart of the device. Remove the main unit upper cover to get access to the button. The button is to the right of the LTE module above the antenna connectors. Press the RESET button 5 times to reset the factory defaults; the device will be restarted after the factory reset. 2) In the LiftGate's web interface After logging in, go to Configuration -> Maintenance -> Factory reset: 3) By removing LiftGate from Elevator Centre If your LiftGate is currently added to Elevator Centre (EC), you can perform a factory reset by simply removing it from there. After logging in the EC, go to Devices -> select your LiftGate -> Remove device:

Sending SMS upon input trigger

This function allows you to send SMS to the predefined number when the input is triggered. The identification serves as your own name for this LiftGate. This parameter can be later used in the SMS. Create an SMS destination by clicking „ADD NEW“ Description is used as a name for this destination Fill in the receiving phone number Fill your custom message into the SMS text. The parameters listed can be used to automatically fill the information (%i for the identification mentioned above). Once the destination is set scroll down and enable the input high/low depending on the desired method Enable the SMS param and save Once the input is triggered the SMS will be sent to the destination

VPN connection on LiftGate

2N LiftGate is able to connect to OpenVPN compatible VPN server. This connection is site-to-site, allowing devices connected to LAN of 2N LiftGate to access the networks behind VPN server as well. Important info In order to correctly setup a connection to VPN, please refer to the VPN’s administrators for connection details. They need to give you correct information in order for you to be able to connect to theirs VPN infrastructure. This guide’s purpose is explaining the VPN connection parameter available in 2N LiftGate. VPN Configuration Basic VPN configuration parameters Certificate and key files upload Static routes to networks available in VPN Troubleshooting VPN Configuration In 2N LiftGate’s web interface, go to Configuration -> VPN: Basic VPN configuration parameters Enable OpenVPN – enables/disables currently set VPN connection Server port – port used by VPN server for connection Protocol – protocol used by VPN server Device – device type compatible with VPN server Cipher – data encoding used by VPN server Compression – compression used by VPN server Authentication – auth. types required by VPN server Username – login username defined at the VPN server Password – login password defined at the VPN server Algorithm – encryption algorithm used by certificate Certificate password – password protecting the certificate Certificate and key files upload If certificates are needed for connection, you can upload them here: Static routes to networks available in VPN In case that VPN server does not send default or specific network route, you can fill in up to two network addresses manually. Those are the networks behind the VPN server and you should get this information from VPN administrator. Troubleshooting For diagnostics of issues with VPN connection (and other issues), use the Log in Maintenance: